How To Fix Freepbx 14 Connect To Obi202 Error Register Failed: No Response From Server

Many times Webmail programs similar Roundcube or Horde act up and show errors.

I such typical error is Server Error: UID MOVE: Internal error occurred. Refer to server log for more than information.

This error mainly occurs when the dovecot.alphabetize file goes decadent or due to bad mail-related file permissions.

At Bobcares, we often get requests to fix webmail errors as role of our Server Direction Services.

Today, let'due south become into the details and see how our Back up Engineers fix Server Error: UID MOVE: Internal error occurred.

How does the UID MOVE: Internal error prove up?

Allow'due south begin by checking the details of the mistake.

Recently, one of our customers had a problem with his webmail. He had an error on Roundcube at his cPanel. When he tried to select all then marking as read, unread, or delete, it showed an fault like,

Server Error: UID MOVE: Internal error occurred. Refer to server log for more information.

Causes for the UID MOVE: Internal error and fixes

At Bobcares, where we take more than a decade of expertise in managing servers, we see many customers face problems while managing mail servers.

Now, allow's see the major reasons for this email error and how our Back up Engineers fix the top errors.

1. Dovecot abuse

Dovecot works every bit a pop open-source IMAP and POP3 server for Linux servers.

Often one of the main reasons that end up in Internal error in Dovecot will be the corruption of the related files.

Therefore, when RoundCube webmail reports the mistake, our Support Engineers cheque the /var/log/maillog first.

In this instance, the logs showed the following error.

          dovecot: imap([email protected]): Mistake: read(/home/user/mail/domain_name/email_user/dovecot-uidlist) failed: No buffer infinite bachelor

This conspicuously indicated that the dovecot.index file for IMAP was corrupted.

Therefore, nosotros removed the dovecot.index file after moving it to a temporary dovecot.index.back location.

At last, we restarted Dovecot inside WHM > Restart Services > IMAP.

This regenerates the index file automatically and that solved the fault.

2. Insufficient file permissions

Sometimes, the wrong ownership of files and folders may cause the fault similar Server Error: UID MOVE: Internal fault occurred. Refer to server log for more information.

Then, our Support Engineers check the permission of the mail folders of a item account as below.

          ls -la /dwelling/user/mail/domain.com/info/cur/

If information technology is set up wrongly, nosotros modify the permission and that solves the problem. To change the ownership of the cur binder of the info email account, we employ,

          chow -R user.user /home/user/postal service/domain.com/info/cur/

That'due south it.

In cPanel servers, permission problems can likewise be stock-still by executing the following command via shell.

          /scripts/mailperm username

In a similar way, often special folder names can besides mistake in RoundCube.

To fix, we access RoundCube >> Settings >> Under Preferences , select Special Folders from the left side menu >> Prove real names for special folders checkbox and click Save .

[Demand assistance to gear up email errors? We'll assistance you.]

Conclusion

In short, Server Error: UID MOVE: Internal error occurred can occur due to the abuse of the dovecot.index file or because of the bad mail service-related file permissions. Today, we saw how our Support Engineers fixed this error.